A: You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account as soon as you invoice paid, your order has been processed by systematically.

A: our online ordering system will ask for all the important information you should submit. If you have a VAT number, please remember to submit it. This will make sure the shipment is not delayed because of the lack of VAT number.

A: You can use all the major credit cards.

A: Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please contact info@zhpackagings.com notify us about the problem. We can manage the order manually.

A: Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

A: You can see the terms and conditions here 

A: If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact info@zhpackagings.com

A: All the products which are shown on our site are available. Order lead time depends on the products and quantities.

A: If you have question regarding our online store (ordering, account questions, technical questions), please contact info@zhpackagings.com